{"domain": "wpengine.com", "branding": {"homePageHeroBanner": {"opacity": 1, "image": "https://wpengine.com/wp-content/uploads/eightfold/EIGHTFOLD-HERO-Careers-1600x280.jpg", "title": "Be you. 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No Remote Positions Available What's Cool about this job You will serve as the first point of contact for our customers, supporting all of their WordPress questions and needs. You will develop a deep technical knowledge of the various open source technologies which deliver amazing digital experiences for our customers. WP Engine cares about you, meaning that we invest in both personal and professional development. Our mission is to develop you to your full potential and work with you through each stage of your career. We like to promote people within our business, and many of those folks started out in technical support. We recognize and reward talent, at WP Engine the best get better. If you are a selfmotivator seeking a challenge and can think creatively, then this role is for you! Your Impact You will be the face of our company and have an opportunity to deliver a worldclass experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problemsolving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers. Skills & Requirements for the Role Positive Energy and enthusiasm. You believe in our values. 12 years experience working in technical support or a customer service position. Technical Aptitude: You demonstrate a keen knowledge of, and passion for, web technology or digital experiences. You are someone who learns quickly and takes ownership of your personal development. Effective Troubleshooting Skills: You demonstrate strong root cause analysis skills, through effective troubleshooting skills and you are able to quickly identify problems and solutions. You work well in a collaborative troubleshooting environment, while at the same time you can also work autonomously to arrive at the right solution for our customers. Communication Skills: You have strong written and verbal communication skills, with a strong command of the English language. Ability to accurately type 40 60 words per minute. You have the ability to establish a professional, friendly, and empathetic dialogue with customers. Excellent Organizational Skills: You're a great multitasker. You can handle multiple requests at once and have an understanding of prioritization. Team Focus: Effectively work in a team environment that uses cross collaboration and teamwork to solve issues. You enjoy working with others, demonstrate a willingness and ability to share your knowledge with peers and others. Customer Inspired: Demonstrate customer focus in every interaction with our customers. You actively listen and leave our customers feeling supported and understood. Adaptable: You are resilient and adapt to the changing business and landscape in the tech world. Desired Knowledge or Understanding of: Open source content management systems. WordPress: Basic knowledge of WordPress, Plugins and Themes. Knowledge of DNS and SSL. You understand the usage of file systems and the tools for remotely managing web content on a web or file server. Knowledge of Linux Command Line. You have experience with StudioPress and/or the Genesis framework. You have previous experience with online Chat and/or instant messaging tools. You have previously worked with customers via phone support. Understanding of the core error codes associated with web hosting (eg. 404 etc) Perks & Benefits Be yourself. Casual Dress code. Giving back! Company volunteer/fundraising activities. Free lunches, snacks & drinks, Market Competitive Compensation. Awesome Benefits! 100% Paid Employee Medical Insurance and other health coverage, including dental and vision, dependent on regional availability (Dental, and Vision). Transportation (paid parking or commuter reimbursement). WP Engine is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know by emailing (cxtalent@wpengine.com)."], "t_create": 1542743646, "id": 114164, "ats_job_id": "oCXU8fwl", "name": "Technical Support L1 (2nd shift - Domain)", "display_job_id": "Technical Support L1 (2nd Shift - Domain)", "hot": 0, "location": "Austin,Texas,United States", "stars": 0, "department": "Technical Support", "type": "ATS"}, {"locations": ["Limerick,Ireland"], "t_update": 1579795849, "job_description": ["Since launching in 2010, WP Engine has become the world's leading WordPress Digital Experience Platform (DXP), now with over 100,000 customers in 140 countries. We're proud of the technology and service we offer our customers that move their businesses forward faster. At WP Engine, we strive to do the best work of our careers, and feel empowered to do what is right for our customers. We love investing in employee success and uncovering opportunities for you, the best, to get better. 99 percent of employees believe you're made to feel welcome at WP Engine. Be you. Be here. SELL STATEMENT: At WP Engine, we are obsessed with building positive customer experiences and outcomes. We are in the midst of crafting new and delightful product experiences, which deliver tremendous value to our customers. We are seeking an extraordinary product manager to help us reinvent our management dashboard, which serves thousand upon thousands of customers daily. WHAT'S COOL ABOUT THIS JOB: You will define new and exciting ways to delight our customers through our customerfacing dashboard. You will work to design effortless, resilient, fast, secure, and costefficient solutions which deliver measurable customer value. With your expertise, you will drive continuous advancements and improvements through our product strategy, business proposition and technical direction. You will help us seek and implement new ways to deliver a comprehensive managed WordPress platform to customers, while improving the reliability, scalability, and performance of our Platform. \\ Develop a product strategy around our onboarding experience for our new customers, through groundbreaking creative, high quality features and tooling. \\ Obsess over crafting highly intuitive and effortless user experiences \\ Partner with other crossfunctional leaders to focus our investments in the right areas. \\ Work closely with the engineering teams to design, schedule and deliver in an agile environment. \\ Build solutions which reduce workload for our Customer Experience (CX) organization, while enabling customers with valuable selfservice capabilities. \\ Lead Program Management and Scrum teams towards the right priorities. Set clear expectations on projects, product launches and coordinated release plans. \\ Groom and prioritize your product backlog effectively by leading negotiation and tradeoff discussions with key partners. \\ Use data to develop highquality insights into our customer's user experience \\ Hold an uncanny ability to build trust and rapport with internal and external partners. \\ Write excellent userstories, with thoughtful acceptance criteria, that can be translated into engineering features. YOUR SKILLS AND EXPERTISE: \\ Bachelor degree and/or equivalent experience in a field with a strong emphasis on technology (Computer Science, Engineering, Information Technology, Analytics, Mathematics and/or Business). \\ 5+ years of experience in the technology industry in engineering and/or Product Management teams. \\ Deep understanding of software development platforms, web platforms, databases and/or softwaredefined infrastructure. \\ Understanding of how developers and engineers monitor their systems, servers, databases, logs, events, metrics, and applications. \\ Validated results of influencing partners in a highlymatrix crossfunctional organization. \\ Demonstrated knowledge and experience in software implementation lifecycle \\ Successfully launched and were responsible for the product lifecycle across many products. \\ Operates independently, with minimal guidance. \\ Basic excel or SQL operations and analysis with largescale datasets. \\ Outstanding communication skills. \\ Ability to communicate software product features, technical designs, and product strategy effectively to both technical and nontechnical teams. \\ Experience taking a leading role in building highavailability software systems \\ High attention to detail and experience leading multiple, contending priorities simultaneously. \\ History of teamwork and willingness to roll up one's sleeves to push things over the finish line! THE PERKS AND BENEFITS: \\ Dental \\ Pension \\ Healthcare \\ Lunch provided WP Engine is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other basis protected by federal, state, or local law."], "t_create": 1579790401, "id": 1068074, "ats_job_id": "ooW0bfwf", "name": "Senior Product Manager", "display_job_id": "2020-17", "hot": 0, "location": "Limerick,Ireland", "stars": 0, "department": "Product Management", "type": "ATS"}, {"locations": ["Austin,Texas,United States"], "t_update": 1579622310, "job_description": ["Since launching in 2010, WP Engine has become the world's leading WordPress Digital Experience Platform (DXP), now with over 100,000 customers in 140 countries. We're proud of the technology and service we offer our customers that move their businesses forward faster. At WP Engine, we strive to do the best work of our careers and feel empowered to do what is right for our customers. We love investing in employee success and uncovering opportunities for you, the best, to get better. 99 percent of employees believe you're made to feel welcome at WP Engine. Be you. Be here. We are seeking a technical Senior Product Manager to join the Product Development Team! Do you have handson experience in defining and building frontend interfaces for SaaS, PaaS, or IaaS platforms and/or experience building enterprise applications? In this role, you will have the autonomy and support to define the application which our customers rely on every day to manage their products and services here at WP Engine. As a Product Manager, you will be responsible for guiding discovery and research initiatives to identify impactful and effortless solutions for existing and new cloud offerings. The ideal candidate will possess a blend of business and technical savvy, a bigpicture vision, and the commitment to make that vision a reality. What's cool about this job. In this role, you will help define new and exciting ways to delight our customers through our customerfacing dashboard. You will work to design effortless, resilient, fast, secure, and costefficient solutions which deliver measurable customer value. With your expertise, you will drive continuous advancements and improvements through our product strategy, business proposition and technical direction. You will help us seek and implement new ways to deliver a comprehensive managed WordPress platform to customers, while improving the reliability, scalability, and performance of our Platform. Lead and mentor fellow Product Managers and Product Owners. Obsess over our customers! Develop a product strategy around our customerfacing dashboard and translate it into creative, high quality, features and initiatives. Partner with other crossfunctional leaders to set prices and focus our investments in the right areas. Work closely with the engineering teams to design, schedule and deliver in an agile environment. Build solutions which reduce workload for our Customer Experience (CX) organization, while enabling customers with valuable selfservice capabilities. Lead Program Management and Scrum teams towards the right priorities. Set clear expectations on projects, product launches and coordinated release plans. Groom and prioritize your product backlog effectively by leading negotiation and tradeoff discussions with key partners. Leverage data to develop highquality insights into our customer's user experience Hold an uncanny ability to build trust and rapport with internal and external partners. Write excellent userstories, with thoughtful acceptance criteria, that can be translated into engineering features. Minimum qualifications: Bachelor degree and/or equivalent experience in a field with a strong emphasis on technology (Computer Science, Engineering, Information Technology, Analytics, Mathematics and/or Business). 5+ years of experience in the technology industry in engineering and/or Product Management teams. Deep understanding of software development platforms, web platforms, databases and/or softwaredefined infrastructure. Understanding of how developers and engineers monitor their systems, servers, databases, logs, events, metrics, and applications. Validated results of influencing partners in a highlymatrix crossfunctional organization. Demonstrated knowledge and experience in software implementation lifecycle (Agile, Iterative and Incremental, Waterfall etc.) Successfully launched and were responsible for the product lifecycle across many products. Require minimal direction. Basic excel or SQL operations and analysis with largescale datasets. Outstanding communication skills. Ability to communicate software product features, technical designs, and product strategy effectively to both technical and nontechnical teams. Experience taking a leading role in building highavailability software systems High attention to detail and experience leading multiple, contending priorities simultaneously. History of teamwork and willingness to roll up one's sleeves to push things over the finish line! The perks and benefits: WP Engine is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other basis protected by federal, state, or local law. \u200b"], "t_create": 1578065198, "id": 1038733, "ats_job_id": "odyQbfww", "name": "Senior Product Manager", "display_job_id": "2019-531", "hot": 0, "location": "Austin,Texas,United States", "stars": 0, "department": "Product Management", "type": "ATS"}, {"locations": ["Austin,Texas,United States"], "t_update": 1579622366, "job_description": ["Since launching in 2010, WP Engine has become the world's leading WordPress Digital Experience Platform (DXP), now with over 100,000 customers in 140 countries. We're proud of the technology and service we offer our customers that move their businesses forward faster. At WP Engine, we strive to do the best work of our careers and feel empowered to do what is right for our customers. We love investing in employee success and uncovering opportunities for you, the best, to get better. 99 percent of employees believe you're made to feel welcome at WP Engine. Be you. Be here. We are seeking a technical Principal Product Manager to join the Infrastructure Product Development Team! Do you have handson experience in developing software platform solutions and Cloud Infrastructure Strategies? In this role, you will have the autonomy and support to define the systems our customers rely on every day. As a Product Leader, you will be responsible for guiding discovery and research initiatives to identify impactful and innovative solutions for existing and new cloud offerings. The ideal candidate will possess a blend of business and technical savvy, a bigpicture vision, and the commitment to make that vision a reality. What's cool about this job. We work to design resilient, fast, secure, and costefficient cloudsolutions that are wideranging in scope and highimpact upon delivery. We drive continuous advancements and improvements through our product strategy, business proposition and technical direction to senior leadership. We seek new ways to deliver comprehensive managed WordPress hosting plans to customers, while improving the reliability, scalability, and performance of our Platform. Lead and mentor fellow Product Managers and Product Owners. Obsess over our customers! Develop the Cloud Infrastructure product strategy and translate it into creative, high quality, features and initiatives. Partner with other crossfunctional leaders to set prices and focus our investments in the right areas. Work closely with the engineering teams to design, schedule and deliver in an agile environment. Build plans to reduce undifferentiated heavy lifting for our engineering teams, while balancing the delivery of customervalue across the product roadmap. Drive our monitoring, alerting and reporting roadmap, while continuously improving our infrastructure provisioning experience for customers. Lead Program Management and Scrum teams towards the right priorities. Set clear expectations on projects, product launches and coordinated release plans. Groom and prioritize your product backlog effectively by leading negotiation and tradeoff discussions with key partners. Hold an uncanny ability to build trust and rapport with internal and external partners. Write excellent userstories, with thoughtful acceptance criteria, that can be translated into engineering features. Minimum qualifications: Bachelor degree and/or equivalent experience in a field with a strong emphasis on technology (Computer Science, Engineering, Information Technology, Analytics, Mathematics and/or Business). 7+ years of experience in the technology industry in engineering and/or Product Management teams. Deep Understanding of software development platforms, web platforms, databases and/or softwaredefined infrastructure. Understanding of how developers and engineers monitor their systems, servers, databases, logs, events, metrics, and applications. Validated results of influencing partners in a highlymatrix crossfunctional organization. Demonstrated knowledge and experience in software implementation lifecycle (Agile, Iterative and Incremental, Waterfall etc.) Successfully launched and were responsible for the product lifecycle across many products. Require minimal direction. Basic excel or SQL operations and analysis with largescale datasets. Preferred Skills: Outstanding Verbal and Written communication skills. Ability to communicate software product features, technical designs, and product strategy effectively to both technical and nontechnical teams. Experience taking a leading role in building highavailability software systems High attention to detail and experience leading multiple, contending priorities simultaneously. History of teamwork and willingness to roll up one's sleeves to push things over the finish line! The perks and benefits: WP Engine is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other basis protected by federal, state, or local law. \u200b"], "t_create": 1575478294, "id": 996887, "ats_job_id": "oTuGbfwY", "name": "Principal Product Manager, Infrastructure", "display_job_id": "2019-510", "hot": 1, "location": "Austin,Texas,United States", "stars": 0, "department": "Product Management", "type": "ATS"}, {"locations": ["Omaha,Nebraska,United States"], "t_update": 1579640106, "job_description": ["In an effort to accelerate growth, we are in search of a dynamic Vice President of Growth. This executive will be charged with elevating the brand, improving demand generation efforts and driving the sales efforts. Reporting to the COO, this B2B/SaaS leader will be a playercoach, a forwardthinking strategist and a tried executor. YOU'RE A SOLID FIT FOR THIS POSITION IF... You are adept at building, managing, and developing sales and marketing leadership teams You are skilled at working with leaders across various disciplines to successfully deliver on growth initiatives, and is accustomed to taking ownership and accountability for the outcomes of the growing organization as a whole. You are an engaging, valuesdriven leader, who can both earn the respect and encourage the entire company with a compelling growth vision and plan to execute You have built a scalable, repeatable way to win that will be the foundation for producing $70+ in revenue with a focus on demand generation. You have experience building a culture of winning! OUR IDEA OF A PERFECT CANDIDATE IS SOMEONE WHO... Has 8+ years of consistent overachievement of revenue goals in excess of $70+M Has shown the ability to scale and align sales and marketing organizations, ramp revenue, and drive predictable growth and customer retention by working across the three revenue organizations Is a trustworthy leader with a positive attitude and natural leadership qualities, who consistently demonstrate a commitment and passion for our core values You have a consistent record for recruiting, hiring, managing, and leading teams to success, consistently and with minimal attrition Is a credible leader with a validated ability to contribute to overall business strategy, market opportunity analysis, operational and financial planning in partnership with senior executive peers You have superlative analytical skills and a proven track record of setting sales strategy and successful execution THIS ROLE WILL BE RESPONSIBLE FOR... Hiring, coaching, mentoring and developing your direct reports (Director of Marketing, Director of Lead Generation, Director of Sales) to their highest potential. Collaborating with CFO, CEO and COO to build marketing, sales targets using a datadriven approach, win /loss analysis, demographic and historic run rates, and market penetration. Building a business plan for all of the Marketing and Sales teams to execute against. Consistently forecast and deliver sales and service targets. Ensure your organizations achieve monthly, quarterly and annual revenue, profitability, customer happiness, and attrition goals. Diving into customer data and craft highimpact growth strategies across all parts of the user funnel, including acquisition, conversion rate optimization, engagement, and retention. Owning all aspects of performance marketing: develop strategies and plans to drive nearterm new customer acquisition and build a foundation for balanced growth"], "t_create": 1576508478, "id": 1030987, "ats_job_id": "oV6LbfwH", "name": "Vice President of Growth (Flywheel)", "display_job_id": "2019-520", "hot": 0, "location": "Omaha,Nebraska,United States", "stars": 0, "department": "Direct Sales", "type": "ATS"}, {"locations": ["Austin,Texas,United States"], "t_update": 1572621332, "job_description": ["WP Engine is seeking a Product Manager for its Growth Product team! In this critical role, you will be responsible for initiatives that drive new revenue. We're looking for someone who has shown success in taking new ideas and turning them into real results, that both delight customers and drive measurable impact to WP Engine and our clients. The right person will have a sense for technology can solve customer and business problems. They will be hyper curious about our customers and identifying their pain points and will be meticulous and passionate in pursuit of a welloptimized and successful product. They are versed in leading both the daytoday details and the overall strategy of their products. They will also have natural leadership skills and an interest in evangelizing an agile and product mindset throughout the organization to build a real passion for our products and our business. Ownership and synthesis of market opportunities into a detailed, specific and prioritized backlog for your product line. Creation of business cases for new opportunities that you can prove will lift our business, and pitching those opportunities to executive leadership. Identification of opportunities to improve market position and reduce timetomarket through strategic technical partnerships. Work with stakeholders and leadership to ensure the organization is apprised of and prepared to support our product strategy. Partner with early adopter customers to drive pilot engagements and ensure the product is viable from a market standpoint. Serve as the authority and evangelist for products and features you own and drive. Continuously build on your domain expertise by reading industry blogs, reports, and other sources of knowledge so you develop a solid sense of the latest technologies available to our business. 3+ years experience in web or software performance, productivity, or reliability Track record in developing new products and managing existing products A bias for action, iterative development, and learning over \"perfection\" Experience with rapid ideation via whiteboarding, wireframing, system mapping, and sketching Experience designing and prototyping userfocused interactive web applications Experience working with UX to hone in on customer behavior and create effortless experiences Experience monitoring design strengths and weaknesses after release with analytics and A/B Testing to inform future product iterations and improvements Track record of working with multiple Product Managers to match requirements with design Experience working directly with Engineers to turn design and prototypes into releasable product Experience working with Engineers and QA to ensure a high level of quality before release Ability to run multiple projects at a time The Perks & Benefits Check us out on social #wpeculture WP Engine is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other basis protected by federal, state, or local law"], "t_create": 1571258443, "id": 813482, "ats_job_id": "orpmbfw7", "name": "Product Manager", "display_job_id": "2019-483", "hot": 0, "location": "Austin,Texas,United States", "stars": 0, "department": "Product Management", "type": "ATS"}, {"locations": ["Austin,Texas,United States"], "t_update": 1579540039, "job_description": ["We are looking for a Vice President to lead our internetscale, highperformance technical platform. We serve billions of requests per day for our 100,000 customers; every day, 5% of the 3.5B online people visit at least one WP Enginehosted property. In this role, you are responsible for continuously improving our platform's performance in speed, uptime, security, and costefficiency. As the Vice President of Platform Engineering, you will guide and grow our nine engineering teams to be hyperfocused on the uptime and execution speed of our infrastructure and customer sites. Performance is a product at WP Engine, and this role will work closely with our product team to devise and execute our performance strategy. You will lead a diverse team through highly technical problems, to achieve financial and operational goals. It will require someone who can build and lead a high achieving team, being technically proficient enough to be comfortable with the scale & scope of our farm, collaborating with our cloud partners, leading the organization's transformation to the SRE model, and driving operational efficiency. You will own the development and execution of our global hiring strategy. Primary Responsibilities Responsible for defining, achieving, and refining SLOs. Collaborate with Product Management and Engineering leaders to ensure that operational and reliability requirements are clearly articulated and integrated into the product roadmap. Implement a worldclass continuous improvement process that includes incident analysis, prioritizing and implementing improvements, and ongoing emphasis on automation and prevention. Deliver risk assessment, management, and identifying mitigation associated with ongoing operations and planned releases. Direct responsibility for the PaaS Operations, 24/7 Technical Operations, and Cloud Engineering functions which include cost management and identifies alternative approaches for cost reduction Responsible for building standard methodologies and working with product on SRE strategy and direction. Clearly define scope, objectives, and approach and develops a clear detailed plan for the execution of technical projects. Defines changes to system architecture to improve system performance and scale. Responsible for capacityplanning for all components of the production services. Lead and grow a globally distributed team. Identify points of failure and work with the engineering team to build resiliency as table stakes in our services Expected Qualifications Minimum of 8 years' experience in a senior leadership role in a 24/7/365 environment AWS and Google Cloud Platform experience is a plus Deep knowledge and handson experience with hosted operations, including data centers, networking, databases, operating systems, monitoring tools, etc. Experience leading a 24x7 oncall environment, requiring the knowledge of processes and tools. Conducting retrospectives and identifying remediation and automation Strong Industry knowledge and trends, and the latest features of AWS/GCP, SaaS, and Cloud applications Ability to resolve conflicts effectively Strong leadership skills and followthrough, focused and detailoriented Direct experience building teams with strong automation mindset Excellent ability to communicate effectively with folks across technical and nontechnical functions Experience managing Site Reliability Engineers and Software development engineers Handson experience in developing and executing a detailed change management process for highlyavailable environments Experience interacting with customers directly with a strong dedication to customer success"], "t_create": 1566390916, "id": 574563, "ats_job_id": "oGQQafwg", "name": "Vice President, Platform Engineering", "display_job_id": "2019-421", "hot": 1, "location": "Austin,Texas,United States", "stars": 0, "department": "Core Product Development", "type": "ATS"}, {"locations": ["Austin,Texas,United States"], "t_update": 1579795361, "job_description": ["A core pillar of WP Engine's strategy is to \"be the WordPress partner of choice for web technologies leaders and agencies of all sizes.\" We do this by delivering on our promise to help clients win online. When that happens, our agency partners build positive experience for their clients and ultimately win more bids. As an Agency Sales Executive, it is your role to acquire, grow, and retain agency partners within a territory region. Crafting acquisition strategies for introducing new partners to WP Engine's Agency Partner Program. Developing growth strategies to increase your agency partners' book of business in line with the EMEA financial plan. Thinking of ways to retain your partners' business long after they're signed up, onboarded, and offering our services to their clients. Work closely with you agency partners to ensure that we are selling the most effective way. Building, maintaining, and closing opportunity pipeline through agency partner referrals. Helping your agencies on their own client proposals. Supporting existing agency partners and their end clients to include proposals, RFIs/RFPs, and training sessions. Onboarding new agency partners through platform demos and onsite meetings. Working closely with the solution engineering team to ensure the best technical fit for the clients' needs. Be responsible for your business and forecasting accurately through effective use of Salesforce.com. Coordinating with our EMEA leadership team to win business. Following WP Engine's consultative sales process (Sandler sales methodology). Regularly provide timely and accurate deal updates to management and executives. Minimum of two years of SaaS sales experience with a successful track record of exceeding assigned individual quota. Experience selling through and with third parties, preferably agencies. You're a natural on the phone. That means you are able to handle a high volume of sales activity via the telephone and face to face meetings. You understand that WP Engine is a specialized platform and it's not about the sale, it's about what's best for the customer and for WP Engine. Success means that we win when they do The ability to communicate effectively at all levels. Previous WordPress experience is a plus. The Perks and Benefits Check us out on social #wpeculture WP Engine is committed to making sure that there is a mutual fit for each role. This supports our culture of developing people to maximize their personal success. If you're hired we will provide you with a personalized coaching and development program to get you up and running even faster and to help you reach new levels of success."], "t_create": 1578340499, "id": 1043813, "ats_job_id": "onpRbfwy", "name": "Partner Account Executive", "display_job_id": "2020-2", "hot": 0, "location": "Austin,Texas,United States", "stars": 0, "department": "Partner Sales", "type": "ATS"}, {"locations": ["Austin,Texas,United States"], "t_update": 1578433898, "job_description": ["As an account manager, you work with a variety of different companies in helping them achieve their online strategy. You will uncover opportunities for growth in existing accounts by understanding and anticipating client needs. You will achieve your revenue quota each month through detailed territory management and high levels of client engagement. You'll connect with Director and VPlevel marketing and IT professionals to demonstrate how our unique solution can achieve their business goals. A core pillar of WP Engine's strategy is to \"be the WordPress partner of choice for web technologies leaders and agencies of all sizes.\" We do this by building a positive digital experiences for our clients delivering on our promise to help them win online. Maintain stong relationships with your client portfolio including regular account reviews to ensure they are deriving maximum value. Developing growth strategies to increase your book of business in line with the EMEA financial plan. Thinking of ways to retain and grow your clients' business long after they're signed up. Building, maintaining, and closing pipeline to consistently exceed quota. Supporting clients with proposals, RFIs/RFPs, and training sessions. Working closely with the solution engineering team to ensure the best technical fit for the clients' needs. Be responsible for your business and forecasting accurately through effective use of Salesforce.com. Coordinating with our EMEA leadership team to win business. Following WP Engine's consultative sales process (Sandler sales methodology). Regularly provide timely and accurate deal updates to management and executives. Ability to generate, qualify and execute on opportunities in order to exceed revenue targets. 2+ years of direct sales experience with a successful track record of meeting or exceeding assigned individual quota. Ability to articulate a compelling vision that resonates with the customer and demonstrates value. Through a consultative sales approach, you will uncover customer needs and match appropriate solutions. Build longlasting relationships based upon trust with multiple customer executives and position WP Engine as a strategic partner. Possess a deep understanding of business practices, industry trends and competitors. To be successful in this role you will be selfmotivated and thrive working in a dynamic environment. Demonstrate passion and energy with both customer and colleagues. Effectively build and articulate return on investment in the negotiation process to bring the utmost value to both the customer."], "t_create": 1567649901, "id": 601345, "ats_job_id": "oRZXafwH", "name": "Sales Account Manager", "display_job_id": "2019-441", "hot": 0, "location": "Austin,Texas,United States", "stars": 0, "department": "Direct Sales", "type": "ATS"}, {"locations": ["Austin,Texas,United States"], "t_update": 1579732694, "job_description": ["As a Manager, SAM, you will partner and support our IBT or sales account management representatives. This role is primarily to develop the team hitting numbers as well as coach through the business development lifecycle. As a handson manager, you will coach SAM representatives to be responsible for the selling of WP Engine services to existing accounts using a consultative, solution sales approach. If you are passionate about growing sales reps and driving business through targeting SAM accounts? This role is for you! This is an established division of sales for WP Engine. As the Manager, SAM, you will help ignite and scale our existing account management sales program by leading and supporting a team of Sales Account Management Executing the day to day sales operations of our Territoried Account Segment. In this sales Management role, your insights and experience will be key to driving the performance of our SAM Team. In this role, you would mentor, coach, recruit, and hire today's team and the next generation of Sales Account Management Executives. Own operational leadership over the SAM Team. Coach, lead, and manage a team of 5+ SAM Executives, including weekly 1x1s and ongoing training and development. Evaluate current processes and find opportunities to support and improve. Contribute to the strategy and vision for the territoried existing business segment. Lead and build an amazing team culture within the Account Management sales team. Have the passion to lead a winning team that overachieves sales and management objectives. Develop a plan for the next phase of growth for the business unit with right economics for financial success. Current sales management experience in an IBT model and/or 2 years of indirect (install base) team sales management expertise. Confirmed individual contributor experience in successfully selling through an indirect channel that is primarily reseller focused along with executing account management expertise. Experience in building and executing a channel acquisition and retention strategy. Experience in face to face relationship building with channel reseller partners. Ability to deliver an agency value proposition to agencies of all sizes. Experience with account management strategies and processes. The Perks & Benefits"], "t_create": 1576877448, "id": 1035269, "ats_job_id": "onENbfwJ", "name": "Manager, Account Management", "display_job_id": "2019-529", "hot": 0, "location": "Austin,Texas,United States", "stars": 0, "department": "Direct Sales", "type": "ATS"}, {"locations": ["London,United Kingdom"], "t_update": 1579630982, "job_description": ["As an account manager, you work with a variety of different companies in helping them achieve their online strategy. You will uncover opportunities for growth in existing accounts by understanding and anticipating client needs. You will achieve your revenue quota each month through detailed territory management and high levels of client engagement. You'll connect with Director and VPlevel marketing and IT professionals to demonstrate how our unique solution can achieve their business goals. A core pillar of WP Engine's strategy is to \"be the WordPress partner of choice for web technologies leaders and agencies of all sizes.\" We do this by building a positive digital experiences for our clients delivering on our promise to help them win online. Maintain strong relationships with your client portfolio including regular account reviews to ensure they are deriving maximum value. Developing growth strategies to increase your book of business in line with the EMEA financial plan. Thinking of ways to retain and grow your clients' business long after they're signed up. Building, maintaining, and closing pipeline to consistently exceed quota. Supporting clients with proposals, RFIs/RFPs, and training sessions. Working closely with the solution engineering team to ensure the best technical fit for the clients' needs. Be responsible for your business and forecasting accurately through effective use of Salesforce.com. Coordinating with our EMEA leadership team to win business. Following WP Engine's consultative sales process (Sandler sales methodology). Regularly provide timely and accurate deal updates to management and executives. Ability to generate, qualify and execute on opportunities in order to exceed revenue targets. 5+ years of direct sales experience with a successful track record of meeting or exceeding assigned individual quota. Ability to articulate a compelling vision that resonates with the customer and demonstrates value. Through a consultative sales approach, you will uncover customer needs and match appropriate solutions. Build longlasting relationships based upon trust with multiple customer executives and position WP Engine as a strategic partner. Possess a deep understanding of business practices, industry trends and competitors. To be successful in this role you will be selfmotivated and thrive working in a dynamic environment. Demonstrate passion and energy with both customer and colleagues. Effectively build and articulate return on investment in the negotiation process to bring the utmost value to both the customer."], "t_create": 1574767715, "id": 939942, "ats_job_id": "o3HDbfwi", "name": "Enterprise Sales Account Manager", "display_job_id": "2019-508", "hot": 0, "location": "London,United Kingdom", "stars": 0, "department": "Direct Sales", "type": "ATS"}], "facets": {"skills": {"Jira": 25, "Operations": 19, "HP-UX": 19, "Product Development": 25, "User Experience": 19, "Integrator": 19, "Scrum": 19, "SaaS": 36, "Strategy": 39, "Metrics": 19, "Analytics": 25, "Unix": 25, "Software as a Service": 29, "Databases": 19, "SQL": 19, "Product Management": 25, "Wordpress": 23, "Software Development": 19, "Project Management": 25, "UX": 25}, "departments": {"Operations": 4, "Employee Experience": 3, "Marketing": 1, "Sales": 10, "R&D": 17, "Customer Experience": 5}, "seniority": {"Entry": 12, "Director/Executive": 5, "Mid/Senior": 23}, "locations": {"Omaha,Nebraska,United States": 4, "Remote,United States": 1, "Brisbane,Australia": 1, "Austin,Texas,United States": 27, "Limerick,Ireland": 4, "London,United Kingdom": 2, "San Antonio,Texas,United States": 2}}, "location_user": "any"}